privacy policy | dhaqaal

1. Introduction
At Dhaqaal, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect
We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping address, and payment information when you place an order or contact us.
Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on the site.
Cookies: We use cookies to enhance your browsing experience and analyze site traffic.

3. How We Use Your Information
We use the collected information for various purposes:

To process and fulfill your orders
To communicate with you about your orders, products, and services
To improve our website and services
To send marketing communications (with your consent)
To comply with legal obligations

4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:

To trusted third parties who assist us in operating our website or conducting our business
When required by law or to protect our rights
In connection with a business transfer or merger

5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet is 100% secure.

6. Your Rights
You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications

7. Cookies Policy
Our website uses cookies to:

Remember your preferences
Analyze site traffic and usage
Provide personalized content

You can control cookies through your browser settings.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children’s Privacy
Our services are not intended for children under 13.
We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
We will notify you of any changes by posting the new policy on this page.

11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Email: support@dhaqaal.so
Phone: +252 61 1778891
Address: Lafole District, Lower Shabelle, Somalia